Registration and Privacy policy


This policy page outlines how and why we collect your data and where it is stored and for how long.

Registration and Privacy Policy

Registration Policy

  1. Introduction

By registering for an account on our Arlo training website (“Site”), you agree to comply with and be bound by the following terms and conditions. Please review the following carefully before completing your registration.

  1. Eligibility

To register on our Site, you must be at least 18 years old. By completing registration, you affirm that you meet the age requirement, and that the information provided is accurate, complete, and up to date.

  1. Registration Process

To register, you will need to provide certain personal information, including but not limited to your name, email address, phone number, Age, Sex, Ethnic code, and other necessary details. This information will be used to create and manage your account and provide access to training courses.

  1. Account Responsibility

You are responsible for maintaining the confidentiality of your login information and for any activities that occur under your account. If you become aware of any unauthorized use of your account, you agree to notify us immediately.

  1. Fees and Payment

Some training courses may require payment. By registering for such courses, you agree to pay all applicable fees and charges. Payment terms and conditions will be provided at the time of registration for each course.

  1. Cancellations and Refunds

Please refer to our general terms and conditions for detailed information on course cancellations, rescheduling, and refunds.

  1. Changes to Registration Terms

We reserve the right to update or modify these registration terms at any time. Changes will be posted on our Site, and continued use of the Site following the posting of changes constitutes acceptance of those changes.

Privacy Policy

  1. Introduction

This Privacy Policy outlines how we collect, use, and protect your personal information when you use our Arlo training website (“Site”). We are committed to safeguarding your privacy and ensuring that your personal data is protected.

  1. Information We Collect

We collect information necessary to provide our services, including:

      •     Personal Information: Name, email address, contact details, billing information, Age, Sex, Ethnic code, and any other information you provide during registration.

      •     Usage Data: Information about how you use the Site, including IP address, browser type, pages visited, and duration of visits.

      •     Cookies: We use cookies to enhance your experience and track preferences on our Site.

  1. How We Use Your Information

We may use your information for the following purposes:

      •     To provide access to training courses and manage your account.

      •     To communicate with you regarding your account, training schedules, updates, and offers.

      •     To process payments and fulfil transactions.

      •     To improve our Site and services through analytics and feedback.

•    To comply with our awarding body regulations

•    To enable us to monitor anonymous demographics to ensure we are not inadvertently discriminating or disadvantaging any learn groups

      •     To comply with legal obligations and resolve disputes.

  1. Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties. However, we may share your information with trusted third-party service providers who assist us in operating the Site, such as payment processors, data storage services, and email platforms. These providers are obligated to protect your information and use it only for the purposes for which it is shared.

  1. Data Security

We implement a variety of security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet is completely secure, and we cannot guarantee the security of your information.

  1. Your Rights

You have the right to:

      •     Access, correct, or update your personal information at any time.

      •     Request the deletion of your personal data from our records.

      •     Opt-out of marketing communications by following the unsubscribe instructions in any email you receive from us.

  1. Retention of Information

We will retain your personal information for a maximum of 5 years as per our awarding body regulations and to fulfil the purposes outlined in this policy, comply with legal obligations, and resolve disputes.

  1. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Site, and the date of the latest revision will be indicated at the top of this page.

  1. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at training@elite-training-services.com